ITSMF Quarterly Review

I wrote a new article for the ITSMF Quarterly Review. The article is in dutch and the translated tittle would be something like: “In a dialog we learn what drives and worries our manager and stakeholders”.

The article gives three examples from daily practice. One describing a manager that is lacking grip on his project and how the project manager helps the business manager in defining  effective measures to increase overview, insight, influence and commitment. The 2nd how a personal dialog can help to talk about the true expectations the parties have and the 3rd how including the comfort-need leads to a good progress reporting.

You can read the full article here: In dialoog zijn de drijfveren en zorgen van de opdrachtgever te vinden

About derkjandegrood

Derk-Jan de Grood, works for Squerist as senior test consultant and agile advisor. As Trainer, Consultant and Agile Coach, he is involved with improvements and agile implementations. Derk-Jan is the author of several successful books including TestGoal, Grip on IT and the Dutch Testers association’s jubilee book on future trends in testing. In 2016 he published “Agile in the Real World”, a book on SCRUM. Derk-Jan won several awards including the prestigious European Testing Excellence Award in 2014
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