I currently work as an Agile coach in a sales environment. A commercial environment differs from a general IT setting and applying agile in this volatile environment brings its own challenges. Fortunately, when you start translating these challenges to the IT environment, they yield new insights that have value in both contexts. In my latest article Refinement as a quality enabler-lessons learned in an agile sales environment I share one of those lessons. I explain how refinement helps to achieve quality by means of clearly defined and well-thought-out backlog items. Of course, quality is about more than just the absence of bugs: it’s also about developing the right solution. Refinement enables us to do so and I share the advantages it has as a quality enabler.
The article was published in the september issue of Bits&Chips magazine, but you can read it here.